What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process transactions — your name, email address, date of birth, and payment details such as your linked PayPal account, Venmo handle, or Play+ prepaid card number. We use this data to
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run your account, process deposits and withdrawals, meet identity-verification requirements, and communicate with you about activity on your account. We do not sell your personal information to third parties. We may share limited data with payment processors and identity-verification services strictly to complete transactions or confirm
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eligibility. Access to trackbet is subject to state law and available only in eligible states, so we may also collect state-level location signals to confirm eligibility at login. Device identifiers, browser type, and session data help us secure your account and detect unusual login patterns —
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for example, a new device logging in from a location that differs from your usual access point in Chicago will trigger an additional verification step. You can request a copy of your stored data at any time by contacting our support team.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.